How Ethersofts collects, uses, and protects your personal information.
Last updated: January 1, 2025
Ethersofts Technologies (“Ethersofts”, “we”, “us”, or “our”) operates the website ethersofts.com and provides IT services including custom software development, blockchain solutions, digital marketing, and related services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data. By using our website or engaging our services, you agree to the terms of this policy.
When you submit our contact form, request a quote, or communicate with us, we collect: your name, email address, phone number (if provided), company name (if provided), and the details of your project or inquiry. We only collect what you choose to share.
When you visit ethersofts.com, we may automatically collect basic technical data such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through standard server logs and analytics tools to help us understand how our site is used and improve it.
We use essential cookies necessary for the site to function correctly. We may also use analytics cookies (e.g. Google Analytics) to understand visitor behaviour in aggregate. No personally identifiable information is stored in cookies. You can disable cookies through your browser settings, though this may affect certain site functionality.
Our contact forms use Cloudflare Turnstile to prevent spam and bot submissions. Cloudflare may process certain signals from your device to verify you are human. This processing is governed by Cloudflare's Privacy Policy. We do not receive or store the data used for this verification.
We use the information we collect for the following purposes:
When you contact us through our website, we use your name, email, and project details solely to respond to your inquiry, assess project fit, and prepare proposals or estimates.
For clients who engage Ethersofts for a project, we use contact and project information to deliver services, manage communication, send invoices, and provide technical support.
If you subscribe to our newsletter, we use your email address to send periodic technical insights and project updates. You can unsubscribe at any time using the link in any email we send.
Anonymised analytics data helps us understand which pages are most useful, where visitors drop off, and how to improve the site experience. This data is never linked to individual identities.
Ethersofts does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
We work with a small number of trusted third-party service providers who assist in operating our website and delivering our services — including our email hosting provider, analytics platform, and cloud infrastructure provider. These providers access only the data necessary to perform their function and are contractually bound to protect it.
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our legal rights or the safety of others.
In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
We retain personal information only as long as necessary for the purpose it was collected:
Contact form submissions are retained for up to 24 months to allow for follow-up on potential projects. If you ask us to delete your data, we will do so within 30 days.
For active and past clients, we retain project-related communications and documentation for up to 5 years for contractual, legal, and support purposes.
Email addresses are retained until you unsubscribe. Upon unsubscribe, your address is removed from active send lists within 7 days.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our website uses HTTPS/TLS encryption for all data in transit. Access to personal data within our organisation is restricted to personnel who need it to fulfil their role.
While we take security seriously and maintain strong practices, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will promptly notify affected parties in the event of a data breach that poses a risk to individual rights.
Depending on your location, you may have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you.
You may ask us to correct inaccurate or incomplete information.
You may request that we delete your personal data, subject to legal retention obligations.
You may object to our processing of your data in certain circumstances.
Where processing is based on consent or contract, you may request your data in a machine-readable format.
Where we rely on your consent to process data (e.g. newsletter), you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Our website may contain links to third-party websites (including client websites and external resources). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Ethersofts is headquartered in Mohali, India. If you are accessing our services from outside India — including from Canada, the United States, or the United Kingdom — your data may be transferred to, stored, and processed in India.
We take steps to ensure your data receives an adequate level of protection regardless of where it is processed, consistent with applicable data protection laws including India's Digital Personal Data Protection Act (DPDPA) 2023 and, where applicable, the GDPR.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Sky Tower, Phase 8A, Sector 75, Mohali, Punjab — 140307, India Email: [email protected] Phone: +91-7889231378