Your website, always
fast, secure, and online.
Proactive website maintenance so you never think about security patches, performance regressions, or broken pages. We watch it — you run your business.
99.9%
Uptime target
<60s
Downtime alert time
24/7
Monitoring active
98
Security
94
Speed
100
Uptime
87
SEO
Recent activity
99.98%
Avg client uptime
<60s
Downtime alert time
0
Unpatched CVEs at month end
24/7
Monitoring active
Signs you need active maintenance
Proactive care, not just reactive fixes
Select a category to see the live metrics we track for every client site.
Continuous vulnerability scanning, dependency CVE tracking, WAF rule reviews, and SSL certificate management. We patch before attackers exploit.
Live Metrics
Best-in-class tools, fully managed
Uptime Robot
5-location checks
Sentry
Error tracking
Lighthouse CI
CWV automation
Dependabot
Dep CVE alerts
Cloudflare
WAF + CDN
All tools configured, maintained, and monitored by our team — you don't need accounts or logins
Proactive care, not just fixes
All eight coverage areas included on every engagement. No tiers, no add-ons.
Uptime Monitoring
Multi-location checks every 60 seconds. You know before your customers do.
Every 60sSecurity Patching
CVE patches, OS updates, and dependency scans applied on a tested schedule.
WeeklyPlugin & CMS Updates
Core, themes, and plugins updated in staging first — shipped only when clean.
WeeklyCore Web Vitals Tracking
LCP, INP, CLS monitored monthly. Regressions flagged and fixed proactively.
MonthlyMonthly Performance Report
Plain-English summary of uptime, changes made, and what's next. No jargon.
Every monthBroken Link & Error Fixes
404s, JS errors, and broken forms caught via monitoring — fixed within retainer scope.
On detectionBackup Management
Daily automated backups with verified restore tests. Point-in-time recovery on request.
DailyPriority Support Queue
Change requests handled within agreed SLA. Direct access — no ticket runaround.
SLA-backedAll 8 coverage areas standard. Month-to-month. Cancel with 30 days notice.
Start a RetainerAudit → Monitor → Maintain → Report
Site Audit
We run a full security, performance, SEO, and uptime audit on your current site. You see exactly what state it's in before we start.
Monitoring Setup
Uptime checks, error tracking, performance baselines, and security scanning configured within 48 hours of onboarding.
Proactive Maintenance
Weekly patches, monthly reports, and ongoing CVE monitoring. Problems are fixed before they become incidents.
Monthly Reports
Plain-English summary of what was done, what changed, and what's coming next. No jargon, no surprises.
Managed maintenance vs DIY
Brightwell Legal — from monthly downtime to zero incidents in 14 months
A regional law firm was experiencing 2–3 hours of downtime per month, had plugins unpatched for 18 months, and had zero monitoring. Clients were calling reception to report the site was down. We took over maintenance in January 2024.
0
Downtime incidents in 14 months
94
PageSpeed score (was 61)
0
Unpatched CVEs on record
"We used to find out the website was down when a client called reception to complain. That hasn't happened once since Ethersofts took over. The monthly reports are clear and they handle everything — I never think about it."
— Practice Manager, Brightwell Legal
Get a free site health audit.
We'll check security vulnerabilities, Core Web Vitals, uptime history, and SEO health. Plain-English report in 24 hours — no obligation.
Get Free Audit"Before Ethersofts, I had a mental note to check the site manually every few days. Now I don't think about it at all. The monthly reports are exactly what I want — a quick summary of what happened and what's being watched."
Priya Sharma
Founder, NovaBridge Consulting
Questions we get all the time
If yours is not here, reach out. We respond within 24 hours with a real answer from an engineer — not a sales pitch.
On Growth and Enterprise plans, we have 24/7 monitoring with automated alerts. Our on-call engineer gets notified within 60 seconds of downtime and begins diagnosis immediately. Basic plan clients receive next-business-day response for non-critical issues.
Yes — static sites still need security patches, dependency updates, SSL renewals, and uptime monitoring. A 'set and forget' site is actually the most vulnerable, because problems accumulate silently. Maintenance keeps it secure even when you're not actively developing.
Any update to content, layout, or functionality — text edits, image replacements, adding a new page, adjusting navigation, updating contact info, adding a team member. Larger feature additions are scoped separately.
Yes. Month-to-month with 30-day notice. No annual commitment required. We'd rather earn your continued business by doing good work than lock you into a contract.
Yes — we take on existing sites regardless of who built them. We start with an audit to understand the codebase, hosting setup, and current health, then onboard into our monitoring and maintenance workflow.
Most retainers run between $150 and $600 per month depending on site size, traffic, and how many change requests you need each month. Every plan includes 24/7 uptime monitoring, security patching, backups, and a monthly report — there are no hidden setup fees, and you're billed month-to-month.
We maintain WordPress, WooCommerce, Shopify, and headless stacks built on Next.js, React, Sanity, and Contentful. Whether your site runs on a traditional CMS or a modern Jamstack architecture, we handle core, plugin, theme, and dependency updates in staging before anything ships to production.
Stop hoping your site
is still working.
24/7 monitoring, proactive patching, and monthly reports — so you can focus on your business, not your website.
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